Due to extreme weather conditions, inaccessible roads, and highways, service to the lower mainland of British Columbia from outside of the lower mainland is suspended until further notice, and Service guarantees to all British Columbia destinations are suspended.
With the limitation of transport and accessibility, shipments headed to British Columbia will experience heavy shipping delays. Shipments already shipped will be held at their carrier's designated storage facility or terminal and processed once access is available.
We encourage all customers to track their orders accordingly to the provided tracking information. Please kindly refer to your order confirmation for all the tracking details. If you have any questions or concerns regarding your order, please contact us at firstname.lastname@example.org.
Our thoughts and prayers are with all BC residents, families, and the affected victims.