We picked up one of these for our kids (4 and 2) to ride around the property. There was a small amount of shipping damage and a missing part. Upon contacting customer service, Voltz bent over backwards to make it right - they shipped the missing part immediately (got it the next day!) and gave me a partial refund for the damage and inconvenience. That's how to run a business! My kids LOVE their car. It is large enough for them both to ride comfortably and the sliding seat allows either one to drive comfortably. The younger one isn't quite ready for independent driving so the remote is perfect to provide a little help from behind. She can still do most of the driving. The older one takes the car everywhere - rough stone driveway, dirt road, bumpy lawn, trails, through the forest, up and down hills, sand - you name it. The rubber tires, suspension, 24V 4-wheel drive, and high clearance allow this car to negotiate roots and rocks and potholes. It's like having a real dune buggy.